Privacy Policy
This Privacy Policy sets out the terms under which CHEMICAL TENERIFE, S.L. uses and protects the information provided by users who interact with our website canarianpuppies.com.
CHEMICAL TENERIFE, S.L. is committed to the security of its users’ data and complies with the current data protection regulations in the European Union, in particular the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD).
Corporate name: CHEMICAL TENERIFE, S.L.
CIF: B38888897
Registered address: Carr. Local, 106, 38360 El Sauzal, Santa Cruz de Tenerife
Email: canarianpuppies@gmail.com
Telephone: +34 626 484 169
Data Protection Officer
The owner is responsible for the personal data collected through the browsing and use of this website in accordance with the requirements set out by Regulation (EU) 2016/679 on the protection of natural persons, as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).
By using this website, you are deemed to have read and understood the information provided regarding the processing of your personal data.
Data Protection Policy
The controller applies the principle of proactive responsibility in the processing of personal data, ensuring continuous updating and improvement of the data protection system in line with legal requirements, and in all cases guaranteeing:
Respect for the fundamental freedoms and rights of individuals.
That data is processed lawfully, fairly, and transparently.
That processed data is accurate, adequate, relevant, and limited to the purposes for which it is collected.
That the purposes are explicit and legitimate, and data is not processed in a manner incompatible with those purposes.
That the company, advised by a data protection consultancy, complies with the necessary security measures for processing your data.
The purpose of this document is to inform the user about what we do with your personal data, how it is collected, what it is used for, your rights, and all the legal information required by current regulations.
Data Collected via the Website – Purpose and Lawfulness
We collect the following personal data through the website:
Contact details.
IP address.
Purpose of processing:
To send you information about our products/services.
To respond to queries.
To process orders, issue invoices, provide order status updates, handle complaints, and carry out any other management related to the services offered through this site.
These purposes are based on lawful grounds set by current regulations: performance of a contract or service requested by the user, compliance with legal obligations, legitimate interest, and user consent.
Lawfulness of processing:
Personal data is necessary to correctly perform the services requested through this site in which the user is an interested party (online purchases, information requests, etc.).
Where consent is required, it will be obtained expressly, after informing the user of the specific purpose (e.g., sending commercial advertising). Express consent will be recorded via your IP when you tick the relevant checkbox.
Website Forms
Order forms – for processing purchases.
Newsletter subscription / commercial advertising forms – with the option to unsubscribe at any time.
Contact forms – to handle personalised responses to queries sent to the indicated email address.
Comment forms – allowing users to leave comments on posts, storing the user’s data for future visits, and collecting name, email, website, and IP address.
Additional Data Collected
We may also collect:
Location and traffic data (including IP and browser) to calculate taxes and shipping costs.
Product pages visited and content viewed while your session is active.
Reviews and comments you choose to leave.
Delivery address if requesting shipping costs prior to purchase.
Essential cookies to track shopping cart contents.
Email and password to allow account access (if you create an account).
Saved account details (name, address, phone) for future orders.
Data Recipients
Personal data obtained through website forms is stored in electronic systems controlled by the controller.
Your data will not be shared with third parties unless:
There is a legal obligation.
It is necessary for service provision (e.g., sharing delivery details with transport companies, payment details with banking platforms, administrative data with tax advisors, etc.).
In all other cases, your explicit consent will be obtained before sharing your data.
When processors are contracted, they will only process data in line with this Privacy Policy, and strict selection and contractual commitments will be applied to ensure compliance.
Technical and Organisational Data Protection Measures
Electronic systems use necessary measures to ensure confidentiality, integrity, and availability of data.
Data collected via the site is transmitted using a valid SSL certificate.
All staff involved in data processing, including IT maintenance personnel, are trained and bound by a confidentiality agreement.
Data Retention
Data will be kept for as long as necessary to respond to a request or query.
Where there is a contractual/commercial relationship, data will be kept until the user exercises their right to erasure, cancellation, or restriction.
Certain data may be kept blocked for the period required by law to address possible legal claims.
For marketing communications, contact data will be retained until the user opts out.
Opposition to Advertising Use
If you gave consent for advertising and wish to withdraw it, you can do so at any time by emailing hola@minipuppys.com.
Changes to the Privacy Policy
We may update this policy when we deem necessary. If changes significantly affect your privacy, we will notify you via the website (banner, pop-up, push notification) or by email.
We recommend checking the last update date.
Exercising Your Data Protection Rights
In accordance with Regulation (EU) 2016/679, users can exercise their rights of access, rectification, restriction, erasure, portability, and objection by emailing hola@canarianpuppies.com and providing proof of identity (DNI).
You also have the right to lodge a complaint with the Spanish Data Protection Agency.
Last update: 22/07/2025